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Legal & Patient Privacy

Privacy Policy & Patient Data Protection

Effective Date: September 2026

This Privacy Policy outlines how your personal and health-related information is collected, utilized, and safeguarded across our clinical practice and website (https://nyc-spa.com/).

1. Information We Collect

When you interact with our website, book an appointment, or consult with our specialists, we may collect the following information:


  • Contact Information: Full name, phone number, email.
  • Consultation & Appointment Requests: Desired service (e.g., Fotona 4D, Candela Laser Hair Removal, Microneedling), preferred specialists, dates, and consultation notes.
  • Technical & Browsing Data: Anonymized IP address, device specifications, browser cookies, and site traffic analytics collected via Google Analytics 4.


2. How We Use Your Information

We strictly utilize collected patient data for legitimate clinical and administrative aesthetic practice purposes:


  • Scheduling, confirming, and managing your in-office consultations and services.
  • Sending timely appointment reminders, treatment preparation guidelines, and post-care instructions via SMS or email.
  • Calibrating personalized clinical aesthetic recommendations tailored to your skin anatomy and health background.
  • Enhancing website security, preventing spam submissions, and ensuring optimal server speed.

3. Cookie Policy & Web Analytics


Our website utilizes essential session cookies to ensure secure form submissions and site functionality, as well as analytical cookies (such as Google Analytics 4) to understand visitor interaction patterns. You may adjust your browser preferences or use our on-site cookie banner to accept or decline optional cookies at any time.


4. Clinical Confidentiality & Security Standards


We apply strict administrative, physical, and technical safeguards to prevent unauthorized access, loss, or misuse of your personal information. Online consultation and booking requests are encrypted during transmission via 256-bit Secure Sockets Layer (SSL/TLS) encryption.


5. Third-Party Disclosures


We never sell, rent, monetize, or trade patient personal data to third parties. Information is only shared with verified medical practitioners directly involved in your care or trusted HIPAA-aligned digital infrastructure providers required to operate our practice.


6. Your Privacy Rights


You have the right to request access to the personal data we maintain about you, request corrections to your patient profile, or ask for deletion of non-statutory records by contacting our privacy coordinator.


7. Contact Our Privacy Coordinator


For any inquiries regarding this policy or your personal data, please contact our Midtown Manhattan clinic:

 NY Skin Experts
271 Madison Avenue #1407 Room #2, New York, NY 10016
Phone: +1(347)883-5557